Privacy Policy

1. Data Controller

Ziji Business Limited (Hong Kong) and Ziji Business (Shenzhen) Co. Ltd. (China) are the data controllers responsible for your personal information.

2. Information We Collect

We collect the following types of information:

• Contact Information: Name, email address, phone number, company name
• Business Information: Product specifications, sourcing requirements, order details
• Communication Records: Emails, messages, and other correspondence
• Technical Information: IP address, browser type, device information

3. How We Use Your Information

We use your information to:

• Provide sourcing and quality control services
• Communicate about your orders and inquiries
• Process payments and maintain financial records
• Improve our services and customer experience
• Comply with legal obligations

4. Information Sharing

We never sell or share your information with third parties for marketing purposes. We only share information with:

• Manufacturers and suppliers (only necessary product specifications)
• Service providers who assist our operations (under strict confidentiality)
• Legal authorities when required by law

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and access controls.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Typically, we retain client data for 7 years after the last transaction.

7. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your data
• Object to certain processing activities
• Receive a copy of your data in a portable format

8. Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and understand user behavior. You can control cookies through your browser settings.

9. International Transfers

As a global business, your data may be transferred to and processed in different countries, including China and Hong Kong. We ensure appropriate safeguards are in place for such transfers.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through our website. Continued use of our services constitutes acceptance of the updated policy.

11. Contact Us

For questions about this Privacy Policy or to exercise your rights, please contact us at hello@zijibusiness.com.

12. Data Protection Officer

ZijiBusiness has appointed a Data Protection Officer responsible for overseeing privacy matters. Contact: privacy@zijibusiness.com